This Privacy Policy explains what information we collect through the Rosewood Mobile App (the "app"), how we use it, and the choices you have. The app is published by Camo & Sky LLC ("we", "us") on behalf of Rosewood Music Theater. If you have questions, email privacy@camoandsky.com.
The app has two audiences:
| Data | When collected | Purpose | Retained |
|---|---|---|---|
| Device push notification token | When you allow notifications | Send app notifications you've asked for | Until the app is uninstalled or you disable notifications |
| Phone number or email address | Staff sign-in only | Deliver a one-time login code and identify your staff account | Until you or an administrator removes your staff record |
| Session cookie | After successful staff sign-in | Keep you signed in for up to 30 days | Until you sign out or the session expires |
| Notification topic preferences | When you toggle a topic on/off in-app | Only send you the categories of notifications you selected | Until the app is uninstalled |
| Contact form submissions | When you submit the contact form | Reply to your inquiry | Retained in our support inbox indefinitely; deleted on request |
| Crash and diagnostic data | Automatically if you opt in via your device settings (iOS or Android) | Fix bugs and improve stability | Retained by Apple or Google per their policies; not linked to your identity by us |
The app does not collect precise location data. We do not use tracking technologies, we do not build advertising profiles, and we do not share your data with any advertisers.
Personal data leaves our systems only when necessary to deliver the service you asked for:
We do not sell or rent your personal information to any third party.
Push notifications are opt-in. Your phone will always ask you first. You can disable notifications at any time in your phone's settings (iPhone: Settings → Rosewood → Notifications; Android: Settings → Apps → Rosewood Delavan → Notifications), or by turning off individual topics in the app's Notifications screen. Turning notifications off does not disable other app functionality.
The app is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact privacy@camoandsky.com and we will delete it.
All communication between the app and our servers uses HTTPS (TLS). Passwords are never stored — we use one-time codes for staff sign-in. Session tokens are stored in the iOS Keychain or Android encrypted storage. Access to Rosewood's internal systems is limited to authorized administrators.
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any change. Material changes will be announced in the app.
Camo & Sky LLC
For privacy questions: privacy@camoandsky.com
For general support: support@camoandsky.com
Rosewood Music Theater: 262-725-7286, County Road O South, Delavan, WI 53115